ORDER TRACKING
After you’ve placed your order successfully, we will send you an order confirmation email. This email will include your order tracking number, so keep it safe.
Please note that while we aim to process all orders as fast as we can, in order to ensure high quality, it can take up to 5 business days for your order to be processed and relayed to our shipping partner.
SHIPPING DESTINATIONS, COSTS AND DELIVERY TIMES
Currently, we’re shipping to most countries across the globe. If your chosen destination is not appearing during the checkout process, please get in touch and we’ll see how we can help.
The shipping costs and times depend on your shipping destination, and you will get an estimation of the total cost and duration of your shipment as part of the checkout process. Please note that once the order has been shipped, you should be in touch with the courier to get a more accurate account of your order’s arrival.
On average, you should expect to receive your order within 14 days after you’ve placed your order with us. We will be in touch with you if we expect any delays.
Shipping Policy
Delivery Areas
We currently deliver within the United Arab Emirates only.
Delivery Charges
Dubai: delivery charges calculated at checkout
Other Emirates: additional delivery charges apply
Free delivery thresholds may apply—check current promotions at checkout
Delivery Times
Orders are typically processed within 1–2 business days
Estimated delivery time is 2–5 business days depending on your emirate
Delivery times are estimates and not guaranteed
Payment Methods
We offer Cash on Delivery (COD) across the UAE. Payment is made to the delivery driver upon receipt of your order.
Payment through Stripe with a credit card or debit card: You can pay with a credit card or debit card through our website.
Order Tracking
Once your order is dispatched, you will receive a confirmation. For order updates, contact us at sales@newmooneats.com or 042821055.
Failed Deliveries
If a delivery attempt is unsuccessful, we will contact you to arrange a second attempt. Orders unclaimed after two attempts may be cancelled.
Last updated: 2026
Healthy snacks. Two ingredients.
Made in Dubai
© 2026 Hungry Guru. All rights reserved.
New Moon Eats Manufacturing LLC · Dubai, UAE